This is a quick guide for stressful moments. Follow the steps in order.
• Turn on hazard lights
• If the vehicle can move, pull over to a safe location away from traffic
• If the vehicle can’t move, exit only if it’s safe and stand well away from the roadKeep your phone charged and visible in case you need help.
• Flat tire?
• Dead battery?
• Smoke or a burning smell?
• Yes → fix it safely
• No / unsure → get help
• Call roadside assistance if you have it
• If not, call 2 local tow companies
• Ask for:
1. Hook-up fee
2. Cost per distance (mile or km)
3. Where the car will be taken (your mechanic or destination of choice)
• You choose where your car is taken — even if the tow driver suggests otherwise
• Do not agree without a total price
• Don’t accept a tow without a price
• Don’t let your car be taken somewhere you didn’t choose
• Don’t stand near traffic
• Don’t argue on the roadside — decide first, then act
If you’re in immediate danger or blocking traffic, call emergency services.Bookmark this page in case you need it again.
This site provides general guidance for common situations. It is not legal, medical, or professional advice.